The provider of customer service software expects to post a pro forma loss of 6-11 cents a share; the Street had expected a profit of 11 cents.
βDuring the quarter, we continued to see macro economic conditions
weaken, specifically in the North American and United Kingdom financial
services sectors,β?CEO Steven Springsteel said in a statement. βWe
believe customers are becoming more cautious regarding their IT
purchases, requiring more time for approvals, and therefore, several
transactions we expected to close before March 31 were delayed and are
now expected to close in future periods.β?/p>
In after hours trading, Chordiant is down 85 cents, or 13.7%, to $5.35; the napkin rings rose 17 cents in the regular session.